TOP APP IS A UNIQUE COMBINATION OF PERCEIVED AND REAL APP PERFORMANCE
Perceived performance is based on customers satisfaction measured by Red Flag analysis. Weekly ratings on mobile stores (App Store, Play Store) are analyzed and our team identifies the key reasons for user’s dissatisfaction and suggests strategies for their removal.
Real performance of the app is measured by Top App Index. It is a detailed app performance audit where application is compared with the best local players and the TOP world players.
Innovation of the week
Our team of analysts regularly analyzes more than 350 mobile applications with the biggest innovative potential. Every week we choose one of them and share it via our innovative mobile app Ingrid.
Check out our app and get inspired right now!
Comparison with local and world best players.
Our unique product combines the interests of companies and customers.
For best results, Top App analysis takes place 4 times a year.
Problems that appears on stores are immediately shared with our clients in order to minimize their impact.
We build long-term relationships with our clients.
CEO at Air Bank
„Competitive advantage of Byzkids is in people with real experience and flexible approach."
Head of Digital
„Byzkids is our long term partner in digital experience. The advatage of Top App is its complexity that covers whole customer life-cycle"
Chief Financial Officer
„The biggest asset of Byzkids is a creative and structured view on sales process and their detailed knowledge of Czech market and its products."
Internet and Mobile Banking, Web Chapter Leader
„Top App index score has become an internal part of our KPIs. It is a way how to say that our banking app is competitive"
Head of PI product & Segment Management
„Together with Byzkids we have increased revenues of tens of percent without large IT investments."
Top App content
Top App Index
Index is divided into several criteria depending on your industry
Criteria cover four areas of customer life-cycle
Red Flag analysis
Monthly ratings analysis with identified causes of growth and decline in rating
Prioritization of key reasons for customer’s dissatisfaction
Innovation App Ingrid
Innovation app with weekly shared innovation from mobile apps industry